This program is designed to improve the communication skills of managers which in turn helps them to understanding employees’ concerns and requests and ensuring that objectives are clear.
This program will help build your confidence and clarity of communication that you need to connect with your colleagues and clients and excel as a successful manager.
Course Content
• Introduction to The Course
• What is Communication?
• The Impact of Effective Communication
• Communication and Management
• Communication Methods
• Non-Verbal Communications
• Active Listening skills in Communication
• Accurate Questioning Skills
• Importance of Communication Management
• The Five W's of Communication Management
• Communication Management Do's and Don'ts
• Dealing with Challenging People & Situations
• Holding Challenging Conversations
• Praise & Recognition
• Personal Action Plan
• Demo Session
OFFICE - UK 
KUWAIT OFFICE 